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 Upon signature of the
booking form by any participant in this tour, and formal confirmation of
admittance, the participant agrees that the organizing agents of the tour
(Ayala Travel-Oz Sefer Turizm Tic Ltd Sti):
a) reserve the right of participation in the tour,
b) shall be entitled to make any arrangements for the issues of any ticket
or coupon for transportation or for conveyance or for any accommodation as
they in their discretion may think advisable.
c) shall not be liable, under any circumstances whatever and whether in
contract or delict for any damage, injury (including death), loss delay or
inconvenience of any sort whatsoever which shall be caused to any passenger
whilst on any tour or journey or while a temporary resident in any foreign
country as a result of any Organizing Agents to make satisfactory or any
arrangements and whether caused through the act or default of any of the
servants, agents or sub-contractors of the Organizing Agents.
d) Reserve the right, in any event of any participant causing annoyance,
disturbance or damage, or acting in such a manner as to be detrimental to
the operation or good order of the tour, or journey, to require such
participant forth with to leave the tour. In such cases refunds (if any)
will only be made at the discretion of the Organizing Agents.
e) In issuing or obtaining the issue of any ticket or coupon, or making any
arrangements for transport or conveyance or for accommodation, act as agents
only and shall not in any way be liable as principals.
f) Advise that their Couriers or representatives have no authority or
permission to refund any monies paid or to give any right to claim a refund
from the Organizing Agency.
g) Shall not be obliged to make any refund for arrangements specified in the
itinerary and not utilized by the participants.
h) Cannot hold themselves responsible for the obtaining of refunds on lost
or unused transportation tickets, although every effort will be made to
claim settlement on behalf of passengers.
i) Advise that each passenger agrees that he, his heir, executors,
administrators and/or assigns shall indemnify the Organizing Agents, its
servants and agents from and against all claims for damages from any cause
whatsoever to any person who may make a claim against the Organizing Agents,
its servants or Agents or any sub-contractors of the Organizing Agents or
any of them, whether loss or damage to property in the custody of the
passenger or arising our of injury to, or the death of any passenger,
whether or not such claim is based or alleged to be based on negligence of
the Organizing Agents, its servants or Agents, or any sub-contractors of the
Organizing Agents.
j) Reserve the right to cancel or abandon any tour. In such an event any
monies paid will be refunded, less any expenses, disbursements or other
commitments incurred on behalf of the passenger/s and in such event no
further or other liability whatsoever will be accepted by the Organizing
Agents. The right is further reserved to modify the tour in any way they
think advisable.
k) Responsibility Clause: our overseas agents, operators of the tours, and
the cooperating agents, act only in the capacity of agents for the passenger
in all matters pertaining to hotel accommodation, sightseeing tours and
transportation, whether by railroad, motorbus, motorcar, steamship, boat,
airplane, or any other means and as such hold themselves free of
responsibility for any damage occasioned from any cause whatsoever. They
will not be responsible for any damage, expense or inconvenience caused by
late train or plane arrivals or departures, or by any change of schedule or
other conditions, nor will they be responsible for the loss or damage to
baggage, or any other article belonging to the passenger. The right is also
reserved to decline to accept any person as a member of these trips at any
time. Because the program has been arranged six months or more prior to the
arrival of the tour it may at times become necessary to make changes or
substitutions due to unforeseen circumstances.
l) Reserve the right in the event they do not receive sufficient support
either to cancel the tour or raise the price accordingly.
m) Reserve the right to amend the tour cost at any time should and
re-valuation or devaluation occur in the Turkish Lira, US Dollar, or any
other currency involved prior to, or after the date of travel.
n) Reserve the right to increase or decrease the tour cost, should there
finally be an increase or decrease in the number or days to the tour. In
addition, if there is an unscheduled extension or reduction of the tour for
whatever reason, all expenses, for example, hotel accommodation,
cancellation fees, will be for the participants account.
o) Airline Responsibility: the Airlines concerned are not to be held
responsible for any act, omission, or event during the time passengers are
not on board the aircraft. The ticket in use by the Airlines when issued
shall constitute the sole contract between the Airlines and the purchaser of
the ticket. The airlines are solely responsible for all flying safety and
insurance requirements and the flights are subject to the approval of the
Department of Civil Aviation
p) No Liability on the part of the organizing agents arising in any way out
of this contract in respect of any tour, holiday, excursion, facility shall
exceed the total amount paid or agreed to be paid for the tour or holiday
and shall in no case include any consequent loss or additional expense
whatsoever.
q) Deposit: a minimum deposit of %40 is required at time of booking. The
full balance is payable at least 3 weeks prior to departure unless otherwise
specified at time of booking. There will be no contract between (Ayala
Travel-Oz Sefer Turizm Tic Ltd Sti) until a deposit has been received.
r) Cancellation: Should the customer or any one or more of the persons for
whom he has booked the tour wish to cancel the tour, whatever the reason for
such cancellations, the organizing agents must be advised thereof in writing
under the signature of the customer. Monies paid are not refundable.
s) Price variations: The contract price is based on airfares, hotel prices
and costs, and all other relevant costs ruling. In the event of there being
any increase in any more of the a foregoing costs the scheduled date of the
tour, such variations shall be for the account of the customer, and shall be
added to the Contract price and shall be payable by the customer on request,
as shall any increases in the contract price arising from fluctuations in
rates of exchange between the date hereof and the scheduled departure date
of the tour.
t) Cancellation by the organizing agents: in the event of the Organizing
Agents canceling the tour, which it shall be entitled to do at any time
before the scheduled date, the amount paid by the customer on account of the
contract price shall be refunded to the customer.
u) Changes or reservation: it may happen that due to circumstances beyond
the control of (Ayala Travel-Oz Sefer Turizm Tic Ltd Sti) an itinerary or
part of an itinerary will have to be altered (e.g. timing, routings, etc).
If (Ayala Travel-Oz Sefer Turizm Tic Ltd Sti) is obliged to make such
amendments, these will be kept to a minimum and the client will be advised
at the earliest convenience.
v) Passports, Vaccinations, Visas, Inoculations: The responsibility for the
provision of current and valid passports, visas, inoculations and the like
where required is that of the customer alone and Organizing Agents shall not
be responsible or liable for any consequences of any nature arising from the
customer failing to ensure that he has complied with all such requirements.
w) Indemnity: we will not release any documents without having received a
signed booking form. The client hereby acknowledges that the tour has been
booked and that all conditions are understood and accepted. (Ayala Travel-Oz
Sefer Turizm Tic Ltd Sti) will not be responsible for and shall be exempt
from any and all liability in respect of any damage, loss, injury, accident,
delay or inconvenience to any person or his luggage and the client hereby
releases (Ayala Travel-Oz Sefer Turizm Tic Ltd Sti) and its agents from all
such liability.
x) It will be the customers responsibility to reconfirm all flights at all
times.
y) In the case of land arrangements booked with the organizing agents, the
customer is to contact the local operator, contact numbers of whom are noted
on vouchers or the organizing agents, while overseas, in case of problems
encountered, queries or emergencies.
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